Quick answer
ConnectPro places Philippine medical virtual assistants who handle appointment scheduling, patient communication, insurance verification, prior authorisation follow-up and records administration for clinics, billing firms and health tech companies.
Key takeaways
- Appointment scheduling and reminder workflows
- Insurance verification and prior authorisation follow-up
- Patient communication under approved scripts
- Records and documentation administration
Built for clinics, medical billing firms and health tech companies
- Appointment scheduling and reminder workflows
- Insurance verification and prior authorisation follow-up
- Patient communication under approved scripts
- Records and documentation administration
- Confidentiality training and least-privilege system access
Is this a fit?
- Front desk staff cannot keep up with calls and scheduling
- Verification and authorisation backlogs delay revenue
- You need extended-hours patient communication coverage
Partner economics
| Role or tier | Indicative rate | Notes |
|---|---|---|
| Medical VA | from $1,400 / month | Scheduling and patient communication |
| Billing support specialist | from $1,600 / month | Verification and follow-up |
| Records administrator | from $1,300 / month | Documentation and data entry |
How partnerships start
- 1
Intro call
Thirty minutes to understand your delivery model, clients and capacity gaps.
- 2
Commercial terms
Rate card, confidentiality, non-solicitation and attribution agreed in writing.
- 3
Pilot seat or first referral
Prove the model on a single engagement before scaling.
- 4
Quarterly review
Capacity planning, performance and commercial review with a named partner manager.
Frequently asked questions
Only under a signed agreement defining permitted access, with least-privilege system permissions, confidentiality training and documented offboarding. Your compliance counsel should review the arrangement before go-live.
Yes, with role-restricted access provisioned by your team.
Confidentiality and data handling training plus your clinic-specific workflows and scripts.
Talk to a Philippines outsourcing specialist
Tell us the role you need and we will send a shortlist of pre-vetted Filipino talent, a cost comparison against local hiring, and a 30-day onboarding plan.
Keep reading
All partnership programs
Compare every ConnectPro partnership track.
Read moreOutsourcing in the Philippines
Costs, contracts and how the model works.
Read moreOffshore Staffing Philippines
The underlying delivery capability.
Read moreTalk to the partnerships team
Book a 30-minute partnership call.
Read more