How a consultancy filled its calendar with two Philippine setters

4 min readUpdated 2026-07-31By the ConnectPro Outsourcing team

Quick answer

A B2B consultancy relying entirely on referrals added two ConnectPro appointment setters and a shared researcher. Within 90 days weekly discovery calls rose from 4 to 25, the meeting hold rate settled at 71 percent, and qualified pipeline grew 3.4 times against the prior quarter.

Key takeaways

  • Discovery calls: 4 to 25 per week in 90 days.
  • Hold rate 71 percent with a two-step confirmation sequence.
  • Qualified pipeline up 3.4x quarter on quarter.
  • Weekly call reviews with the founder were the single biggest lever.

The situation

The firm had a strong offer and no outbound motion. Referrals were unpredictable and the two partners were the only people prospecting, usually only when utilisation dipped.

What we did

  1. 1

    Defined the ICP as filters

    Industry, employee band, role titles and two trigger events that indicated timing.

  2. 2

    Built a verified list

    A dedicated researcher produced roughly 400 verified, enriched contacts weekly at under 2 percent bounce.

  3. 3

    Ran a three-channel sequence

    Email, LinkedIn and phone, with dedicated sending domains and warmed inboxes.

  4. 4

    Reviewed calls weekly

    One hour every Friday with a partner scoring three recordings against the agreed criteria.

Results at 90 days

25 / week
Discovery calls booked, up from 4
71%
Meeting hold rate
3.4x
Qualified pipeline growth
6.8%
Email reply rate on a verified list

Frequently asked questions

First bookings landed in week three. The rate stabilised around day 55.

No. Setters qualified and booked, partners closed. That division kept both conversion and quality high.

Talk to a Philippines outsourcing specialist

Tell us the role you need and we will send a shortlist of pre-vetted Filipino talent, a cost comparison against local hiring, and a 30-day onboarding plan.

Book a call